Terms of Service
Effective October 18, 2026 · Apex Home Improvements, LLC
These terms govern your use of https://apexhometx.com and our quote-request and text-messaging programs. By using the site or submitting a request you agree to them. Work we perform for you is governed by the written estimate or agreement you approve for that job and by our Service Terms below.
Quotes
Quote requests submitted through the website are not binding on either party. A local team member will contact you, usually within 24 hours, to confirm details and provide a written estimate. Prices shown on the site are starting points and may change based on the property and scope.
Website use
Content on this site, including photos, videos, text, and the Apex name and logo, belongs to Apex Home Improvements, LLC and may not be copied without permission. The site is provided “as is”; we do our best to keep it accurate and available but make no guarantees.
Service Terms
Effective October 25, 2026 · These terms apply to all work by Apex Home Improvements, LLC, including Apex Home Improvements, LLC dba Apex Lighting Co and Apex Home Improvements, LLC dba Apex Cleaning Co. Approving an estimate, signing it, or paying an invoice means you accept them.
1. Estimates
- Estimates are valid for 30 days from the date issued.
- Prices are based on the property as seen or described when quoted. If the job differs (extra footage, height, access or condition), we will tell you and agree any change before doing the extra work.
2. Payment
- Payment is due on receipt unless your invoice shows other terms. We accept the payment methods shown on your invoice.
- Balances unpaid 30 days after the due date may incur a late fee of 1.5% per month, or the highest rate Texas law allows, whichever is less.
- Returned payments may incur a fee up to the amount allowed by Texas law.
- Book any two or more services together and save 10%. Discounts apply only when shown on the estimate.
3. Scheduling, access and weather
- Please give us clear access to the work areas, unlock gates and secure pets on the day of service.
- Cleaning jobs need a working outdoor water spigot. Lighting jobs need working outdoor outlets.
- We may reschedule for rain, high wind, freezing temperatures or other unsafe conditions, at no charge to you.
- Please give at least 24 hours' notice to cancel or reschedule.
4. Christmas lighting (Apex Lighting Co)
- Our price includes design, materials, installation, in-season maintenance, takedown and off-season storage.
- Lights, clips, cords, timers and wreaths remain the property of Apex Lighting Co; you are leasing the display for the season. Light-kit buyout pricing is available on request.
- Installs use non-penetrating clips. We do not nail, staple or screw into your roof or gutters.
- During each season we install and maintain your display, we fix covered problems such as dead bulbs or strands at no charge, and we aim to respond within 48 hours of your call.
- Repairs needed because of damage by others, pets, wildlife, severe weather, or electrical problems at the property may be billed.
- Takedown is scheduled after the holiday season.
- For returning customers, later seasons are priced as labor only, because the materials are already ours and in storage.
5. Exterior cleaning (Apex Cleaning Co)
- We use low-pressure soft washing on roofs and siding, and pressure washing on hard surfaces such as driveways, patios and sidewalks.
- We pre-wet and rinse plants near the work area. Please tell us about delicate plants, ponds or other features before we start.
- Some stains, such as rust, oil, fertilizer, paint and deep etching, may not come out completely. We will tell you before we start if we expect that.
- We are not responsible for conditions that cleaning reveals or that were already there, including oxidized or loose paint, failing caulk or window seals, damaged screens, cracked surfaces and existing leaks.
- If something isn't right, tell us as soon as you can after the job and we will come back and make it right.
- Please keep windows and doors closed during service.
6. Damage and liability
- Please tell us about any hazards, fragile items, buried lines or prior damage before work starts.
- If we cause damage, tell us within 7 days with photos so we can inspect it and make it right.
- To the extent Texas law allows, our liability for any claim is limited to the amount you paid for the service involved. We are not liable for indirect or consequential losses.
7. General
- We may photograph completed work for our gallery and social media. We never show your address or people without permission; tell us if you would rather we didn't.
- These terms are governed by the laws of the State of Texas. If any part is unenforceable, the rest still applies.
- Questions: (936) 320-9019 · apexhometx.com · Social Media: @apexhometx
SMS Terms & Conditions
Program name: Apex Home Improvements, LLC Lead Alerts
Program description: Apex Home Improvements, LLC sends text-message alerts to the business owner and authorized staff who have opted in, notifying them when a prospective customer submits a quote request on apexhometx.com. Each alert contains the prospect's name, phone number, requested service, city, and message so the team can respond. Customers and website visitors are not enrolled in this program and do not receive text messages from it.
Message frequency: Frequency depends on website activity, typically up to 80 messages per month. Message frequency varies.
Message and data rates may apply.
HELP: Reply HELP to any message for assistance, email bfrazier@apexhometx.com, or call (936) 320-9019.
Lead Alerts number: (936) 297-6432
STOP: Reply STOP to any message to cancel. You will receive one final confirmation message and no further texts from the program.
Consent (how to join): The only way to enroll is the staff contact form at apexhometx.com/sms-alerts. The form can be submitted with just a name; providing a mobile number and checking the separate, unchecked Lead Alerts box are both optional, and leaving the box unchecked means no text messages are sent. The box states the program name, message frequency (up to 80 msgs/month), that msg & data rates may apply, and HELP/STOP instructions, with links to these SMS Terms and our Privacy Policy. A number that opts in receives the enrollment confirmation text. Numbers are never added any other way. Consent is not a condition of employment, of using the form, or of purchasing any service. Replying START to the Lead Alerts number re-enrolls a number that previously replied STOP.
Privacy: See our Privacy Policy. We do not sell or share SMS opt-in data or personal information with third parties for marketing purposes.
Join Apex Home Improvements, LLC Lead Alerts (staff only): check the optional Lead Alerts box on the staff contact form at apexhometx.com/sms-alerts to receive a text each time a customer submits a quote request on apexhometx.com. Msg frequency varies, up to 80 msgs/month. Msg & data rates may apply. Reply HELP for help, STOP to cancel. Privacy Policy · SMS Terms.
Confirmation: After signing up, the number immediately receives: “Apex Home Improvements, LLC Lead Alerts: You are enrolled. You will receive a text each time a customer submits a quote request on apexhometx.com (frequency varies, up to 80 msgs/month). Msg & data rates may apply. Reply HELP for help, STOP to cancel.” Alerts begin only after this confirmation.
Carriers: Carriers are not liable for delayed or undelivered messages.
Supported carriers: Major U.S. carriers including AT&T, T-Mobile, Verizon, and their subsidiaries. Availability may vary.
Contact
Apex Home Improvements, LLC
Phone: (936) 320-9019 · Email: bfrazier@apexhometx.com · Hours: Mon–Fri 7:00am–5:00pm CT
